New Site Features
WestCoast Products has made the ease of ordering simple for everyone! Save time with the ordering process by making a CSV of produt sku numbers and quantities and automatically import them to your cart. Simply download the sample csv, add product skus and wanted quantity in the respective rows, then upload csv to site and then the fast order will automatically add the items to your cart with the proper quantities.
We now enable users to be able to request a quote of the items in their cart. All you have to do is add the items that you are wanting a quote on to your cart with the requested quantities and click the 'Request Quote' button on the cart. Simply fillout all the required fields and it will send us the items that you would like quoted. Once you send the quote we will keep you updated via the email adrress provided and you can check the status of your sent quote list under your account.
We have upgraded our payment acceptance to PayPal Pro! This will enable you to be able to use credit & debit cards on the site without being redirected to PayPal to complete the purchase. In addition, this upgrade provides the ability to purchase with your American Express cards!
WCP is pleased to announce that we are now able to fully support USPS shipping! This is a game changer for those that are close to Californina and need only a few items shipped. We currently only support shipping package total weights that are less than or equal to 5 lbs because we find shipping via USPS for orders that are heavier than 5 lbs is more expensive than using FedEx. For those that are located on the east coast this is extremely beneficial because it allows lower shipping costs and faster arrival times that using FedEx shipping in most cases.
Updated Stock Status and Icons
WestCoast Products has updated the stock status and the icons to give better feedback about the current stock of the products we sell. When searching for a product we now display if the product needs to be configured, if you need to backorder the product, or if the product is in stock it will show add to cart. In additon, when customizing a gearbox or visiting a main product page it now properly displays the correct icon next to the product.
WCP has added a new RMA system. Once your order is marked as complete you can navigate to the RMA section in under your account and request new RMA. Select the order that you would like to RMA, choose from the populated products which products and qty that you would like to RMA, mark if the package is still in the original packaging, the request type (Replacement or Refund), add any additional information that we would need to better process your RMA, and finally choose a reason for the RMA.
Send Store Credit
WestCoast Products has updated how we manage the store credit. We have now enabled it so that if you have store credit on your account you are able to share the wealth with your friends! You can now send some of your store credit to a friend so they can also checkout our products or you can send it to another member on your FRC team so that they can make purchases.